/build/static/layout/Breadcrumb_cap_w.png

Missing data files after upgrade to XP

Check for a User~tmp.@01 folder in the root of the drive in which Windows is installed. If a missing user account folder exists in the User~tmp.@01 folder but cannot be accessed in Windows XP (because the folder name ends with a period. Rename the folder from the command prompt by using the 8.3 filename so that it can be viewed using the Windows File Explorer. Instructions follow...

1) Click Start , and then click Run.

2) Type cmd , and then click OK

3) Type cd\ , and then press ENTER

4) Type cd\user~temp.@01 , and then press ENTER

5) Type dir /x , and then press ENTER. Take note of the short file name for the user account folder. For example, the short file name for "User Name" might be "USERNA~1"

6) Type ren "userna~1 username", and then press ENTER

7) Type exit, and then press ENTER

8) Click Start, and then click Run

9) Type %homedrive%\user~tmp.@01\username, and then click OK

10) This folder and subfolders should contain the files from the missing user account.


Comments

This post is locked
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ