/build/static/layout/Breadcrumb_cap_w.png

Adobe Creative Cloud AAMEE package not installing

In the PDApp.log it says:

=========================================

11/11/13 01:13:54:515 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Build Version - 1.3.0.66

11/11/13 01:13:54:515 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Logging Level verbosity Set  to 4

11/11/13 01:13:54:515 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | The return code from the Bootstrapper Process is (0).

11/11/13 01:13:54:515 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Correcting Dependencies in local db.

11/11/13 01:13:54:806 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | STEP 4: Starting to launch Adobe Installer.

11/11/13 01:13:54:806 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Obtained Adobe Common Folder Path.

11/11/13 01:13:54:807 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Adobe Installer launch location is :: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

11/11/13 01:13:54:807 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | deploymentFile = (C:\Users\iaef_000\AppData\Local\Temp\{D41EAC41-F26A-427C-9A1C-F05311E4EE8C}\\{A205533D-0A87-4B59-A23D-E0D066EF43E4}), installSourcePath = (G:\isoz\Adobe\Completo Noviembre w-Updates\Build\Setup\Adobe Flash Professional CS6_3)

11/11/13 01:14:00:413 | [INFO] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 4436 | Process creation completed.

11/11/13 01:14:00:414 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | The return code from the Adobe Installer Process is (26).Stopping the installation process.

11/11/13 01:14:00:414 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Media Failed (Adobe Flash Professional CS6_3)

11/11/13 01:14:00:414 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Starting to clean the partially installed payloads.

 

11/11/13 01:14:00:448 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | Undeployment XML created at path :: C:\Users\iaef_000\AppData\Local\Temp\{D41EAC41-F26A-427C-9A1C-F05311E4EE8C}\\{F70773BA-8F96-41D5-B1FA-6047E0BC4297}

======================================================

I believe the problem is at:

11/11/13 01:14:00:414 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4436 | The return code from the Adobe Installer Process is (26).Stopping the installation process.

Checking Adobe knowledge base it says:

Exit Code: 26 - Media swap required to continue installation, cannot proceed Another disk is required to continue with the installation. Re-create the installation source for the product installer.

But I have no idea what to make with it.

I hope someone can really help me on this one before I have to reinstall my whole system again. Thanks.


2 Comments   [ + ] Show comments
  • Your title is for Creative Cloud but this log looks like you're deploying Flash Professional CS6. Is it actually Flash CC that was packaged with the Creative Cloud Packager? - chucksteel 10 years ago
  • Yes, strange... isn't it? After receiving your answer I found that in the build folder there is a mix of CS6 and CC products... I thought it was correct, but now I have downloaded all the trial versions and my IT Admin just put his serial number in one product and now I have all installed.
    I believe there went something strange into the package. I will investigate on it further. Thanks. - iaef 10 years ago

Answers (1)

Posted by: seedtech 10 years ago
White Belt
0

I ran into this same issue.  It turned out to be that when you package using the Creative Cloud Packager the 32-bit packages are not supported on 64-bit Windows.  

The reason you saw the CS6 (12.x) version is because that is the last 32-bit version of Flash Professional that was made.  If you download the 64-bit version it will be 13.x.

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ