/build/static/layout/Breadcrumb_cap_w.png

Agent logo override is not working

Hey Guys, everyone fine?!

i am having a trouble uploading a new agent logo to appliance, very well, the logo is uploading, but is not applying on agents.

When i send new messagens like a Scripts or Patches, keep me showing the Dell Kace's logo.

Whats is the problem? i search a lot on internet but, without success

I am using a .bmp and 100x19 image with 562kb

gjv3Uf.jpeg

RLsoCJ.jpeg

Thanks!!

3 Comments   [ + ] Show comments
  • I am having this exact same issue. I am contacting support today. I will let you know what I find out. - Bsickinger 7 years ago
  • The size should be 100x38 with 256 colors. - flip1001 7 years ago
  • I'm having the same problem. I've even used the smaller sized version of our logo (43x38), 8-bit .bmp, and still no success...aaarggghhh!! ;-( Any ideas?? - kevingencore 5 years ago

Answers (1)

Posted by: fabio.jourdan 7 years ago
White Belt
0
Fixed it!

I am using now a 24-bits .bmp, and it worked!

Thanks!

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ