Exporting Tickets in K1000
Is it possible to export tickets from Help Desk Queues with summaries and resolutions into an easy to read format?
1 Comment
[ + ] Show comment
-
There are a couple of canned reports already included in the K1000 (open tickets by category, open tickets by owner, etc.), that can export the info in many formats including pdf, html, txt, etc., if none of those work you may want to create a custom one with SQL. - Ericenri 7 years ago
Answers (2)
Please log in to answer
Posted by:
Ericenri
7 years ago
Posted by:
svmay
7 years ago