Software Deployment : I had a machine that has crashed, is there a way to boot the machine via kbe and once in, pull the user state?

I had a machine that has crashed, is there a way to boot the machine via kbe and once in, pull the user state?

this is a dell 3010 64 bit. I try and pull the user state by ip address from my machine and it tells me that it failed to open connection.

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