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Is there a way to automate/schedule a new ticket creation on a weekly basis?

I'm trying to setup a process or ticket rule that automatically creates a new ticket every monday morning as a reminder to take action for routine maintenance. Anyone have something similar setup within the Service Desk queue?
Asked 8 years ago 2157 views
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Answers (1)

Posted by: Hobbsy 8 years ago
Red Belt
0

I came up with a solution for this and wrote a blog last week, its not perfect but it may help

http://www.itninja.com/blog/view/create-regular-scheduled-jobs-in-the-kace-service-desk


 
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