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isscript.msi error... please help

Upon attempting to install itunes I'm running into the following problem...

ERROR MESSAGE:

"1. The Install script engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personell for further assistance."

I've attempted the procedure outlined here http://consumer.installshield.com/kb.asp?id=Q108322 to no avail. I'm still getting the error message above. I'd appreciate any help.

Gipp

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Answers (3)

Posted by: ericmc8424 16 years ago
Yellow Belt
0
hey have you found your solution....because it is doing the same thing to me and im going insane. Message me back!, if you know!
Posted by: nheim 16 years ago
10th Degree Black Belt
0
Hi Eric,
what version of iTunes are you trying to deploy?
The actual versions 7.5/7.6 don't use the ISScript engine anymore!
Regards, Nick
Posted by: AngelD 16 years ago
Red Belt
0
The version of the ISScript.msi must match the exact version of the ISSCRIPT_ENGINE_VERSION property in the MSI you are trying to install. So start by verifying this.
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