K1000 Reports question - How to set a default "View By" report type
I am mostly concerned with the help desk or service desk reporting right now and I was wondering if there is a way to set a default report type filter so that I don't have to always be clicking on View By: and selecting Help desk. Much like you can have a default queue, is there a way to have a default landing spot for your report selections?
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Currently there isn't a way to set a default. All reports are shown and then either searched for or the "view by" is used to get to a specific category. - nshah 10 years ago
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OK, thanks - jschu67 10 years ago
Answers (1)
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Posted by:
chucksteel
10 years ago
I'm assuming that you are using the admin console by going to kaceurl/admin. If you instead go to kaceurl/adminui you will be able to bookmark specific URLs. This will allow you to set the View By to Service Desk and bookmark that URL:
https://kace/adminui/analysis_report_list.php?CATEGORY_ID=Service+Desk
Comments:
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Great! thanks for your help, as always! - jschu67 10 years ago
