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Where on this site is the best place to find KACE Service Desk info?

Why is there not a TOPIC dedicated to the KACE Service Desk?

Can you suggest under which topic heading we are most likely to find service desk items to browse thru and peruse rather than w/ a specific question in mind? 

 

Thanks, all.

 


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Answers (2)

Answer Summary:
Posted by: nshah 10 years ago
Red Belt
2

I don' t think there is a way. You can look up tags but that would require people to have tagged their topics. I don't know about anyone else but when I have something I am trying to get done, typing in a search works for me to find it or ask the question and wait for a response back. 

 

There are dozens of articles at kace.com for the various modules in the KBOX you can look at.

 

http://www.kace.com/support/resources/kb/category

 

Also you can submit a feature request at the following to suggest a Helpdesk specfic area

http://kace.uservoice.com/forums/139919-itninja

 


Comments:
  • Thanks for you help and the links! - jschu67 10 years ago
Posted by: GeekSoldier 10 years ago
Red Belt
2

I second nshah for the kace documentation and the uservoice forums. My favorite source for information outside of IT Ninja is the KACE YouTube channel.

https://www.youtube.com/user/kboxbykace

Otherwise search key words relevant to what you're trying to do here in IT Ninja. If it doesn't exist, Ask a Question. Chances are someone has already done it.


Comments:
  • Thanks for you help and the link! - jschu67 10 years ago

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