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Quest Enhances KACE Product Line to Simplify Unified Endpoint Management


Quest Enhances KACE Product Line to Simplify Unified Endpoint Management

From Global Banking and Finance Review June, 22 Edition

  • KACE Cloud Mobile Device Management now includes more security, control and ease of use for managing Apple iOS and Android mobile devices
  • Latest release of KACE Systems Deployment Appliance brings better control, ease of use and reporting to OS imaging
  • Solution enhancements follow widely successful sold-out KACE global user event, Quest UserKon 2018

The updates enable and empower organizations as they move to a unified endpoint management (UEM) environment by simplifying their endpoint infrastructure to create a more secure computing environment. The enhancements to KACE Cloud Mobile Device Management (MDM) and the release of KACE Systems Deployment Appliance (SDA) v6.0 introduce new functionality for easy-to-use, comprehensive, multi-platform endpoint and asset management.

The latest update to KACE MDM allows businesses to easily manage and secure Android and Apple iOS devices, whether they are corporate owned and deployed, or employee-owned devices under a “bring your own device” program. With KACE SDA v6.0, organizations save time and reduce the complexity of OS image deployments with simple, automated provisioning and administration of system images.

Every IT organization faces a dual-challenge of technological growth: first, the proliferation of endpoints, and second, the proliferation of security threats to those endpoints. What’s more, manual, ad-hoc management of these growing endpoints is time consuming and reactive, putting organizations at risk of updating and patching after threats are identified. This can lead to unchecked vulnerabilities, system downtime, and, at worst, network breaches. KACE solutions enable organizations to address these challenges by proactively provisioning, managing, securing and servicing their growing endpoint environments.

“The Quest KACE solutions are designed to make it easy for organizations to address their toughest endpoint management challenges,” said Ken Galvin, Senior Product Manager, Quest KACE. “The newest updates to the KACE solutions portfolio reinforce our commitment to innovation, bringing solutions to market fast, and our commitment to helping organizations find new opportunities as the endpoint system management evolves into unified endpoint management.”

The new product releases follow a sold-out KACE user event, KACE UserKon 2018, which attracted more than 250 IT organizations to New Orleans in May. Attendees participated in lively discussions on best practices related to a wide variety of vital IT functions supported by Quest KACE solutions, including accommodating the mobile workforce, driving digital transformations, and instilling discipline regarding patch management. Those that missed attending in person can participate in a webinar recap scheduled for today from 10-11 a.m. Pacific time.

“What I love about UserKon is that you don’t know what you don’t know until you get there and interact with subject matter experts and peers,” said Brandy Norris, Computer Support Technician at Loop LLC.  “I now feel that I can use KACE to its full potential.”

“KACE gives us a single management point for multiple devices on our network,” added Norris.  “KACE saves us a lot of time as we can accomplish several tasks with one solution. For example, I can deploy images with the KACE Systems Deployment Appliance (SDA) and push software and patch updates with the KACE Systems Management Appliance (SMA).”

The new versions of the KACE solutions appeal to a wide variety of IT professionals managing enterprise environments across industries. Included are features that allow users to take a more proactive stance with unified endpoint management, using automation, SaaS-based applications, and comprehensive, multi-platform management to ensure they are ahead of the curve. Among key features and enhancements:

  • Security: KACE MDM enhancements allow for the separation of individual user and corporation data for BYOD situations and for corporate devices. IT users can lock, erase or wipe a device, manage password settings, and restrict mobile device features.
  • Control: KACE MDM adds management for Android and iOS devices and the ability to inventory, track and easily distribute corporate account settings. KACE SDA adds task grouping functionality so users can apply a group of tasks to a single action– streamlining automation. Custom deployments are now supported, so users can apply tasks to a workstation without pushing an image or scripted install.
  • Ease of Use: KACE SMA provides a single pane of glass to discover and manage devices within a customer’s environment.  Through integration with KACE MDM, Android and iOS devices are easily managed by a common set of attributes, policies and commands.  The addition of Apple DEP to KACE MDM simplifies initial setup by automating enrollment and supervision of devices. KACE SDA offers a new user interface with customized backgrounds, and a drag and drop file upload option.
  • Reporting: Within KACE SDA, users can create .pdf formatted reports, in addition to those in .csv and .html formats.
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KACE Education Virtual User Group - First Meeting 7/26

Interested in joining the new KACE Education Virtual User Group? We are happy to report that our first Virtual User Group webinar is scheduled! A link to the details and registration is provided at the bottom of this email.

In order to make this and future meetings as valuable as possible, we would greatly appreciate your first answering ten quick questions (it takes about three minutes) on this survey. We want to be sure that we stay on target with content, frequency, and communications that best suit the needs of your organization. No sales pitches. Just a great way to share best practices with your peers and the KACE Team.

Take the survey now

Announcing the first KACE Education Virtual User Group meeting

Featured Topic: How to manage your imaging project with KACE this summer!

Presenters: Beth Skrobanski and Peter Small

From: Albemarle County Public Schools

When: July 26th, 2018

 Register for the Presentation

Haven't joined the KACE Educations Virtual User Group yet? 

Just mail: KACE_Research@quest.com and let us know you want to join.


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Did you miss KACE UserKon 2018? Come to the UserKon Highlights Webcast tomorrow.

KACE UserKon Conference Highlights Webcast

Feedback from UserKon has been fantastic. We are already starting to plan KACE UserKon 2019 so watch this space for details. For those of you that were not able to join us at UserKon, we are running a webcast on the 20th of June. We will take you through the KACE UserKon highlights giving you an opportunity to learn about the key topics that were covered. 

Register for the webcast

We hope to see you at KACE UserKon 2019!

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Free Whitepaper - Best Ways to Extend Endpoint Management and Security to Mobile Devices

Does your endpoint management extend all the way to management of your mobile devices, like smartphones and tablets? This paper explores the best ways to enroll, inventory, configure and secure mobile devices as you do your traditional devices.

Download your complimentary copy of the white paper today to learn how you can:

  • Manage mobile devices as you manage regular endpoints
  • Build a checklist for comprehensive endpoint management
  • Vet three options for extending endpoint management to mobile device management
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KACE Backyard Boot Kamp

New to KACE? Just inherited a KACE SMA? Come to a BBK.


Backyard Boot Kamp, KACE Systems Management - 4 days (Basics)

  • The KACE Systems Management Appliance (K1000) course includes topics such as device inventory, software management, application control, patch management, user management, scripting, service desk, and much more.
  • Price: $1995

Is Backyard Boot Kamp right for you?

Backyard Boot Kamps are designed specifically for new users, or those desiring a skills refresh. They are not generally intended for advanced KACE users. Backyard Boot Kamp training is usually best attended by:

  • New team members who did not attend their company's initial training
  • Customers seeking overall product knowledge
  • Customers who haven't used the appliance in some time
  • Customers that prefer to practice and learn in a non-production environment
  • Customers preparing to implement new features that were previously not in use
  • Customers seeking to gain new knowledge and experience
Looking for something more focused, or on your appliance? Consulting and Remote Implementation can be remotely delivered and customized to fit your goals. For additional information, please email bootkamp@quest.com
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