Configuring the iDRAC in KACE appliances based in a Dell Power Edge R420/R430 from the front panel

In some situation support might request you to setup the iDRAC to be able to assist you from the terminal, or just to see the current status of the appliance. As it is NEVER recommended to force the reboot in any KACE appliance doing the regular (BIOS way) iDRAC setup is not really a good way to do it. Here I am going to provide you the instructions on how to setup the iDRAC using the front panel of your physical appliance without performing a reboot.

Here is a picture of the front panel for reference.

Configuring the iDRAC with a static IP address

To assign a static IP address to the iDRAC

  1. Press ✓ to enter the menu system.

  2. Press > to highlight Setup and then press .

  3. With iDRAC highlighted, press ✓ .

  4. Press > to highlight StaticIP and press ✓ .

    The front panel displays a default IP address. You need to change only the numbers that differ from the static IP address you want to assign.

  5. Press until you have highlighted a number that you want to change, and then press ✓ to select it.

  6. Press to increase the value or < to decrease the value. When the correct number is displayed, press ✓ .

  7. Repeat steps 5 and 6 for each additional number you need to change.

  8. When the static IP address is correct, press until » is highlighted, and then press ✓ .

  9. The display shows the default subnet mask (Sub). Use the instructions in steps 5 and 6 to modify values as needed.

  10. Press until » is highlighted, and then press ✓ .

  11. The display shows the default gateway IP address (Gtw). Use the instructions in steps 5 and 6 to modify values as needed.

  12. Press until » is highlighted, and then press ✓ .

  13. The display asks if you want to set up DNS. This is recommended; setting up DNS lets you program network resources on the iDRAC based on DNS names, rather than requiring you to enter IP addresses.

    To set up DNS, highlight Yes and press ✓ . Go to Step 14.

    If you do not want to set up DNS, highlight No and press ✓ . Then highlight Save and press ✓ . Configuration is complete.

  14. The iDRAC displays the default address of the primary DNS server (D1). Use the instructions in steps 5 and 6 to modify values as needed.

  15. The iDRAC then displays the default address for an alternate DNS server (D2). An alternate server is optional, but provides redundancy in case the primary DNS server fails. Use the instructions in steps 5 and 6 to modify values as needed. If you do not want to configure an alternate server, set all values to zeros.

  16. When prompted to Save, highlight Yes and press .


    Settings are not applied until you press Yes to save. If you walk away from the appliance before you save the settings, the display eventually times out and all unsaved configuration changes are lost.

After this steps are done, just allow a minute or two and you should be able to access the iDRAC GUI.


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