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Deep Freeze and Kace Scripting

Scenario:

Windows 10 client machine. From a command prompt, when attempting to thaw or freeze a machine using the DFC program. (This would be part of a KACE script file). The format of the command is "DFC password /boothawed" or "DFC password /bootfrozen".

In either case, the machine comes back with an error message: "Internal error executing command."

This is a bug within Deep Freeze - their developers are working on the issue.

So - the short answer (right now) is that if you have a Windows 10 machine, you can't make a KACE script that will thaw or freeze a machine.  :(


Comments

  • mine still works I am running win10x64 ent
    this is an offline kscipt allowed to run without a logged in user.

    Launch “$(KACE_SYS_DIR)\cmd.exe” with params “/c c:\windows\syswow64\dfc password /BOOTTHAWED”. - SMal.tmcc 4 years ago
    • Did more testing both thaw and freeze work for me, when no user is logged in.

      My thaw worked with a user logged in but freeze did not, the difference in the kscript was I had a second launch command to reboot the thaw, added that to the freeze script and now both work Ok. If I leave that out the machine runs the dfc command and tries to reboot but never does leaving in a zombie state. Can you try to add a shutdown restart after the dfc line and let me know if this works for you.

      Launch “$(KACE_SYS_DIR)\shutdown” with params “/r /t 10” - SMal.tmcc 4 years ago
      • A user that was having the issue asked me to post this for him since it was his first time posting.

        Anyway, here's what I did - I created an Offline Script that looks like this:

        Task 1

        Verify

        Launch “c:\windows\system32\cmd.exe” with params “/c c:\windows\syswow64\dfc d33pfr33z3 /BOOTTHAWED””.

        On Success

        Launch “c:\windows\system32\shutdown.exe” with params “/r /t 10”.

        It booted the machine, but it's still frozen. - KACE_Irwin 4 years ago
      • my deepfreeze is version 8.31.220,5051 - SMal.tmcc 4 years ago
  • This is what I have entered as an Offline Script:
    Task 1

    Verify

    Launch “c:\windows\system32\cmd.exe” with params “/c c:\windows\syswow64\dfc d33pfr33z3 /BOOTTHAWED””.

    On Success

    Launch “c:\windows\system32\shutdown.exe” with params “/r /t 10”.

    It did restart the machine, but it's not thawed. - markoliver 4 years ago
    • my deepfreeze is version 8.31.220,5051 - SMal.tmcc 4 years ago
  • I have the latest Deep Freeze (8.32.220). I was in a tech support session with Deep Freeze about this issue for three hours yesterday - she couldn't figure it out either. - markoliver 4 years ago
    • try opening a "command prompt(admin)" and manually type it in there even if you are logged in as an admin and see if it works - SMal.tmcc 4 years ago
  • Since we use DF everyone is an admin on the machines.

    I do have a couple of special keys set to allow admins to run apps that may what is making mine work

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
    REG_DWORD all zero's

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\UIPI\
    Change the Default string key to 0x00000001 - SMal.tmcc 4 years ago
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