/build/static/layout/Breadcrumb_cap_w.png
04/12/2019 83 views

I have selected the proper "Email on events" pieces I want and have also entered a default value into the CC list field.  But, the user is never added when the ticket is created or opened and saved again.  There has to be a setting I am missing.  This is a Kace Systems Management Appliance 9.0.

1 Comment   [ + ] Show comment

Comments

  • Are you talking about adding users to the cc list when they are copied on an email sent to the queue?

There are no answers at this time

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share