Adobe CS5.5 error
I am working on adobe creative suite cs5.5,used the Adobe Application Manager Enterprise Edition (AAMEE) to create the package (msi)
( I created this a couple of months ago with out any issue)i followed all the steps and created a msi.The msi fails to install i included the log below
SI (s) (A0:90) [16:05:24:569]: Note: 1: 1708
MSI (s) (A0:90) [16:05:24:569]: Product: Adobe CS5.5 -- Installation operation failed.
MSI (s) (A0:90) [16:05:24:569]: Windows Installer installed the product. Product Name: Adobe CS5.5. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
MSI (s) (A0:90) [16:05:24:584]: Deferring clean up of packages/files, if any exist
MSI (s) (A0:90) [16:05:24:584]: MainEngineThread is returning 1603
MSI (s) (A0:8C) [16:05:24:584]: RESTART MANAGER: Session closed.
MSI (s) (A0:8C) [16:05:24:584]: No System Restore sequence number for this installation.
=== Logging stopped: 4/20/2012 16:05:24 ===
MSI (s) (A0:8C) [16:05:24:584]: User policy value 'DisableRollback' is 0
MSI (s) (A0:8C) [16:05:24:584]: Machine policy value 'DisableRollback' is 0
MSI (s) (A0:8C) [16:05:24:584]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A0:8C) [16:05:24:584]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A0:8C) [16:05:24:584]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A0:8C) [16:05:24:584]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (A0:8C) [16:05:24:584]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (A0:8C) [16:05:24:584]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (A0:8C) [16:05:24:584]: Restoring environment variables
MSI (c) (70:78) [16:05:24:584]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (70:78) [16:05:24:584]: MainEngineThread is returning 1603
Please let me know if i am missing somthing.I really apreciate any help.
Thank You.
Answers (5)
Can you post some more log before this..
Comments:
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We need the name of the action that has "return value 3", Like piyush said, it should be earlier in the log
Copy the Package on the machine instread of in network and try to execute the msi.
If still showing errors check the log file and provide us.
Are you trying to install the MSI directly or calling the msi via set up?
There seems to be two possibilities:
1.Exe shoudl be installed with the deployment file.
2.Enuf space should be available on the machine where the application is installed.
I really appreciate all your help.I figured out a way to install the msi created by adobe Deployment tool AAMEE. i was using /qn switch instead of /Quiet.I still need to figure a way to install the exceptions,even though there is a cmd line avalible for them in the same folder it gives me error when i install them.