Adobe Reader 8 - Open in browser error
Hi,
I've created a transform using the customization wizard. When installed, the open PDF in browser feature doesn't work properly.
If I open PDF in browser, it will give the following error. After the error is accepted, it will continue to load the PDF in Acrobat Reader outside of IE:
There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.
The same error occurs if I close the PDF and try again. If I leave Acrobat Reader open, then try to open the PDF in browser, it opens in IE fine.
This occurs for all users. If I manually install reader using the interactive setup, I don't get this issue.
Any suggestions? Cheers.
I've created a transform using the customization wizard. When installed, the open PDF in browser feature doesn't work properly.
If I open PDF in browser, it will give the following error. After the error is accepted, it will continue to load the PDF in Acrobat Reader outside of IE:
There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.
The same error occurs if I close the PDF and try again. If I leave Acrobat Reader open, then try to open the PDF in browser, it opens in IE fine.
This occurs for all users. If I manually install reader using the interactive setup, I don't get this issue.
Any suggestions? Cheers.
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Posted by:
JEBO
17 years ago
I have the exact same problem, as soon as I create a transform using the Wizard I get this error. I have not yet tried to create a MST with AdminStudio or WISE so I do not know if this is an effect of the customization tool or not.
Anyone have a solution to this issue?
Anyone have a solution to this issue?
Posted by:
JEBO
17 years ago
I have solved my problem with this error.
It was a problem with the "Installation Options", "Default viewer for PD files" if I change the value from the default "Installer will decide which product will be the default" to "Make Acrobat the default viewer....." the error occurs. If I leave the value at the default "Installer will decide....." everything works fine.
It was a problem with the "Installation Options", "Default viewer for PD files" if I change the value from the default "Installer will decide which product will be the default" to "Make Acrobat the default viewer....." the error occurs. If I leave the value at the default "Installer will decide....." everything works fine.
Posted by:
jess_eeee
17 years ago
Is there anyway to correct this once Adobe has been installed? Other than uninstalling and reinstalling? Thanks!
Posted by:
gmouse
15 years ago
Has anyone managed to find a POST-install fix? I have several thousand computers affected...
I found this in the Package area:
"Warning about the Acrobat Reader 8.1.2 update.
If you have the Acrobat Authoring software installed on a machine and you update the Reader software to 8.1.2 and you select either "Make Acrobat the default viewer if both Acrobat and Reader are installed", or "Make Reader the default viewer if both Acrobat and Reader are installed" the user will get an error when the Reader launches. Turning off "Open in Browser" under Edit, Preferences, Internet solves the problem, or you can also re-compile your MST with the "Installer will decide which product will be the default" option and push it back out. KB is located at "
Is this fixable by a RegHack? Or...MUST it be uninstalled/reinstalled?
Thanks!
I found this in the Package area:
"Warning about the Acrobat Reader 8.1.2 update.
If you have the Acrobat Authoring software installed on a machine and you update the Reader software to 8.1.2 and you select either "Make Acrobat the default viewer if both Acrobat and Reader are installed", or "Make Reader the default viewer if both Acrobat and Reader are installed" the user will get an error when the Reader launches. Turning off "Open in Browser" under Edit, Preferences, Internet solves the problem, or you can also re-compile your MST with the "Installer will decide which product will be the default" option and push it back out. KB is located at "
Is this fixable by a RegHack? Or...MUST it be uninstalled/reinstalled?
Thanks!
Posted by:
anonymous_9363
15 years ago
ORIGINAL: gmouseOOooooh...at a guess I'd say about 25 seconds with ProcMon would tell you that. Turn it on, then off, then on again in the Reader and watch the registry activity.
Is this fixable by a RegHack? Or...MUST it be uninstalled/reinstalled?
Posted by:
nheim
15 years ago
Hi Bill,
read the post from "Joske" in the package KB.
I have set the link on the top of this thread.
Regards, Nick
read the post from "Joske" in the package KB.
I have set the link on the top of this thread.
Regards, Nick
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