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KACE Product Support Question


Problem with K1000 Deployment of Adobe Reader XI

02/07/2014 2273 views

I have created a software distribution for Adobe Reader in the K1000. It installs with no issues. However, on the next inventory, it wants to install again and the user gets the pop for repairing the installation or removing. Any idea? Thanks in advance!

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I would suggest creating a label for PCs without that particular version of Adobe Reader. Then in your software distribution, add the label to "limit deployment to labes."  That should fix your issue. Another option is to use scripting to deploy your software. This won't do reoccuring installations, every time the PC updates the inventory.

Answered 02/13/2014 by: londeaux
Second Degree Green Belt

 
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