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Hi Everyone,

Really struggling to get the K1000 agent deployed to end point devices. I've read through numerous topics here in an attempt to resolve my issues, but alas I am not having any luck. Here is the error message I am getting: 

  STEP 2: AUTHENTICATION - SUCCESSFUL
      Opening pipe to service
      IN: pipe_open(\KBRemoteService, 7098287)
      Sending commands
      Commands: //k1000.domain.local/client/agent_provisioning/windows_platform/agent_msi_provision.bat k1000.domain.local client ampagent-7.0.763-x86.msi k1000.domain.local

      Sending login credentials
      Login: DOMAIN\svc-k1000
      [MSGCODE: 000] Begin agent_msi_provision.bat processing.
      [MSGCODE: 064] Detected 64-bit platform.
      [MSGCODE: 015] Executing MSI installer.

      C:\Windows\TEMP>start /wait msiexec.exe /qn /l*v C:\Windows\TEMP\ampmsi.log /i "\\k1000.domain.local\client\agent_provisioning\windows_platform\ampagent-7.0.763-x86.msi" HOST=k1000.domain.local

      C:\Windows\TEMP>echo off
      MSI Info: [ERROR_INSTALL_FAILURE] A fatal error occurred during installation.
      Access is denied.
      [MSGCODE: 002] K1000 Agent is not installed.
      [MSGCODE: 092] AMP is not connected.
      [MSGCODE: 095] KUID value not written by MSI installer
      [MSGCODE: 100] End agent_msi_provision.bat processing.
      OpenService - NT_STATUS_OK
      StopService - NT_STATUS_OK
      DeleteService - NT_STATUS_OK
      CloseServiceHandle - NT_STATUS_OK
      CloseSCMHandle - NT_STATUS_OK
      Connecting to ADMIN$
      Deleting service file
      Disconnecting ADMIN$

  STEP 3: PUSH SCRIPT\PROVISIONING - FAILED

  [04/05/17 02:57:12 PM] End of remote communications. 
  [04/05/17 02:57:12 PM] End provisioning run.

I have the appropriate GPOs deployed that should allow this to be deployed, but i'm totally stuck!
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2

the main issue is this here:

 C:\Windows\TEMP>start /wait msiexec.exe /qn /l*v C:\Windows\TEMP\ampmsi.log /i "\\k1000.domain.local\client\agent_provisioning\windows_platform\ampagent-7.0.763-x86.msi" HOST=k1000.domain.local

      C:\Windows\TEMP>echo off
      MSI Info: [ERROR_INSTALL_FAILURE] A fatal error occurred during installation.
      Access is denied.

Check if you are able to access this file (if not, open a ticket)
Check that the user you are using to deploy does not run in admin approval mode

Since you are already using GPO I really suggest you to deploy the agent via GPO this solves multiple networking and accessing issues.
Follow this article: https://support.quest.com/kb/133776
Answered 04/07/2017 by: Nico_K
Red Belt

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