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Software Deployment Question


Any one else packaged Adobe Acrobat 11 and found that all of the help menus display "Online Help Content cannot be displayed. Verify you can launch your web browser and have access to the Internet."?

04/03/2013 3624 views

Any one else packaged Adobe Acrobat 11 and found that all of the help menus display "Online Help Content cannot be displayed.  Verify you can launch your web browser and have access to the Internet."?  The problem is for Acrobat and Distiller, Adobe Forms Central is fine.

Ideally there'd be a way just to make the application be able to access the adobe help on the Internet.  I tried adding the FeatureState registry key as we are behind an authenticating proxy.  This made no difference.

As this didn't seem possible I've configured Acrobat to hide the affected menues and created a new menu which opens the Acrobat_ref.pdf - so Acrobat is now ok.  However, I can't find the Distiller pdfs, i.e. "distiller parameters guide" and "pdfmark guide".  Also I am unsure how you would configure Distiller to point to these on the local machine.  I've used the Adobe Customization Wizard to create the package.

Any help would be much appreciated.

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