Software Deployment Question

Application installs to wrong location

07/26/2012 2378 views

I am working on a application it is a vendor msi,When installing on Xp Machine it installs to C:\Program Files.But when i install on Win7 32 bit machine it is installing to C:\Program Data.The INSTALLDIR is C:\Program Files,I tried creating a response transform and changing the path , when installing the msi with transform it still takes the path as c:\Program Data.

Can please someone suggest ideas on how to make it to install to C:\Program Files.

Thanks In advance

0 Comments   [ + ] Show comments


All Answers


If this is the case then you can create verbose logfile for the installation on both platform and compare it..

Answered 07/26/2012 by: jagadeish
Red Belt


Some programs install to both area's on windows 7, does the program work ok?

Answered 07/26/2012 by: SMal.tmcc
Red Belt

  • Yes it works fine.Just as a standerd want to install the application C:\Program files.
    It does not install any thing on to C:\Program files
  • This is from another software people complained and this was the vendors response:

    The reason for the change is that the auto-update, to work, need to find the program in a location that is not program files, where special permissions are necessary to update files and folders.

    Google Chrome uses App Data, we chose Program Data because then the installation is for "all users", on the computer.

    also I found comment that their installer works for both 32 and 64 bit and that is why they choose program data over files.
  • Worst Case fix, if you want it in program files, try doing a manual drag and drop after the install to program files and see if it still works OK. You can always use a move command after the install to put it where you want and create a new shortcut.

You need to find te Custom Action which is diverting the INSTALLDIR and change it.

Answered 07/31/2012 by: piyushnasa
Red Belt


This happens even if you are running the installation as "Run as administrator " ?


Answered 08/01/2012 by: hrs2cool
Black Belt

This content is currently hidden from public view.
Reason: Removed by user request For more information, visit our FAQ's.
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ