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05/30/2019 221 views

Hello! I am setting up a device asset detail and would like to track the following for cost of each device: unit cost, taxes, fees, and shipping. Is it possible to have fields for each and then a field that totals unit cost + taxes + fees+ shipping?

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Yes it can and the simple answer is to write a ticket rule to calculate whatever you need and populate the asset field with the answer.

So I would suggest you have the following fields:


Unit Cost - Field A

Taxes - Field B

Shipping - Field C

Total - Field D


First configure the rule so it only runs if field D is null, as that will prevent unnecessary server time.

Then simply write the ticket rule to select A, B and C and the update rule to calculate the value and populate D

We did this with our Asset Depreciation pack and rules so feel free to reach out for more information

Answered 05/31/2019 by: Hobbsy
Red Belt