/build/static/layout/Breadcrumb_cap_w.png

Can not receive when user issue ticket on service desk.

We can not receive when user issue ticket on service desk but we can receive mail when test connection of smtp setting.


This problems occur after upgrading to version 9.1.317



1 Comment   [ + ] Show comment

Answers (1)

Posted by: sirilak.phamorn@bandogrp.com 4 years ago
White Belt
0

There is currently no notification coming to the mail. You can see our settings from the checkbox in the image below.



Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ