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KACE Product Support Question


Can someone help me with a report to show ticket creation frequency by category and label?

08/16/2016 793 views
I need a report that does a breakdown of the tickets generated by users under a specific group label, sorted by date. Can someone please help?

Thanks.
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Comments

  • What do you want the report to show? Number of tickets? By category? By priority? By date opened? Specific date range? Last month? Last week?

    Details, please.

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