Cannot Uninstall Kace Agent Properly
I am having issues uninstalling my KACE client. When I run the installer and I click remove it moves to the next step and it asks me to enter a valid server name. The issue is that it does not give me a box to type the server name. Has anyone else seen this before? Is there a fix for this?
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How are you attempting to uninstall it? This does not usually show up in the add/remove software assuming Windows. - worzie 5 years ago
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I am just using the ampagent executable and I selected the remove option for the KACE software. - hixson 5 years ago
Answers (2)
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Posted by:
worzie
5 years ago
If checking the uninstall option in the K1000 isn't working, and the machine is still checking in or showing online, you can create a script to issue the cmd line.
"$(KACE_APP_DIR)\AMPTools.exe uninstall all-kuid" or just the all flag if you wish to keep the kuid.
Comments:
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Thank you I will definitely try this on the problem user's computer. Just in case this does not work is there any other potential resolution? - hixson 5 years ago
Posted by:
SMal.tmcc
5 years ago
on one of those look at C:\ProgramData\Quest\KACE\amp.conf does the host look correct? if not you can use amptools to fix vs uninstall
$(KACE_APP_DIR)\AMPTools.exe host=kbox.acme.com
