Computers have not inventoried in several days
I have some computers that have not inventoried in several days and some over a month. All of them show online in KACE and all are on the same domain and running the same anti virus with the same policy applied. The only way i have gotten them to inventory is to manually remove the agent and reinstall. All are running Windows 10 21H2. Has anyone else had this issue? If so how did you fix it?
which version of the SMA do you use?
which version of the agent?
What happens if you force inventory on one test client?
If you open a support ticket, please attach the agent logs. You can use the Kace Agent Toolkit (KAT) to collect logs.
Some additional KBs that may help you.