Create a timestamp when a checkbox is selected.

Hi there,

I created a custom field checkbox. When the ticket owner performs a defined task we would like them to check the box that the task has been completed. 

Is it possible to create a timestamp of when the checkbox is checked by the ticket owner?

Thanks for the help,


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Answers (1)

Posted by: Hobbsy 1 year ago
Red Belt

That should actually already be recorded in the ticket change table, open the table in your SQL work bench or whatever and find a ticket number that has had the change, it should have recorded the change of state from 0 to 1 for that custom field

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