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Miscellaneous Question


Create Service Desk Reports

04/07/2020 148 views

Hello Everyone,

I wanted to see if anyone has a report for their service desk that runs every day and emails what New and Open tickets are currently shown.

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Comments

  • How can I email this each day to a certain employee or is that possible?
    • Set the report to run in a schedule, using the little bell from the report list and email it to your employee

All Answers

0

the reporting wizard should work, select your fields and filter by status != closed. 

Answered 04/07/2020 by: olgonzo
Orange Belt

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