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Delete a workflow (process) ticket?

We added a new queue (oh joy) to our kbox service desk. I have an existing workflow that will need to be modified because one of the task tickets will now be opened in the new queue. I have both closed and active Parents attached to the workflow.

 

What's going to happen when I delete a ticket from the workflow?

 

Thanks


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Answers (1)

Posted by: Wildwolfay 10 years ago
Red Belt
0

From what I've played with, unless you have the queue checkbox to delete children without parent, you can't delete one without the other.  It's in your queue configuration.

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