KACE Product Support Question

Drivers not being installed from driver feed

06/05/2015 1695 views

We have recently purchased two new Dell models for this years deployment, the Latitude E7440 and the OptiPlex 7020. Both are missing drivers when fully imaged through Kace. We have subscribed to the Windows 8/8.1 64 bit drivers for both devices. On the 7020, it is missing the driver for PCI Serial port, PCI Simple Communication Controller, and SM Bus Controller. On the E774, it is missing the Wireless driver.

I have tried removing the driver feed subscription and redownloading it, but the missing drivers are not getting deployed. Has anyone else with this issue figured out how to fix it?


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All Answers

If your problem still can't be solved, you can try to reinstall your system, or use driver tool like Drive The Life to install drivers for Dell computer correctly.
Answered 08/17/2015 by: Stuwardlora
White Belt

So drivers are getting installed, just not the ones you mention...
Are those drivers actually in the pack?  If not (or maybe they are older), you can always add/remove drivers that will work.

Answered 06/10/2015 by: cserrins
Red Belt

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