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Error Uninstalling Software

During uninstallation in Win XP & Win7, it prompts the error(please Refer attached error.png doc). Installation is fine, and shortcut is also launching 5n,but when the time of uninstallation getting this error.


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  • You don't mention what software title you're having an issue with. Providing this and any other relevant details (below) may result in a suggestion to resolve your problem.

    What software is it?
    What version?
    Is it a package or a manual installation?
    MSI package or scripted installation?
    What deployment tool are you using?
    What uninstall command are you running?
    What troubleshooting have you already performed?
    What do the logs say? - dunnpy 10 years ago

Answers (1)

Posted by: ekgcorp 10 years ago
10th Degree Black Belt
0

Can you get a log file from the Uninstall so you can see where it might be failing?

if install is MSI, just do the following from RUN:

msiexec /x {your product guid} /lv+"%TEMP%\Uninstall_Error.log"

Then type in %TEMP% from Run to get to your log file.

 
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