/build/static/layout/Breadcrumb_cap_w.png

End user knowledge base articles

Hey everyone,

Brand new to Kace and brand new to ITNinja. I was wondering if anyone knows about, or wants to share, a basic end-user Windows 7 knowledge base archive. I just started my K1000 knowledge base section, so any help would be GREATLY appreciated. I did try searching for a similar query before posting this and found nothing, so if this does end up being a repeat, my apologies.


2 Comments   [ + ] Show comments
  • Just share the link of the Knowledge Base Article (KBA) and let the users login and see it. I suggest you to use Markdown if the users are going to access it. - Myth0S 7 years ago
  • I do not know if this will help but here are some other ideas you can float around to put in your knowledge base section. Some thing that I have included in mine are simple request forms and details on how to fill them out. I also put up a section of how to take screen shots also included instructions on how to take a screen shot from a single screen for those who use multiple monitors. - JZycho 7 years ago
    • Thanks JZycho, that's actually a great idea. We recently began using SnagIt instead of the Windows Snipping Tool. Quite a few of our users are still having problems getting the hang of it. - cstorm@naefcu.org 7 years ago

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ