Field level help
I would like to add "field level" help for KACE users so they understand what the purpose of the field is and options for filling it out. Has anyone done this?
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The only way I was able to accomplish this was to use custom fields text fields that were read only. I then placed these fields above or below the appropriate field on the ticket layout. - chucksteel 5 years ago
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I have also done that for a few queues. - ondrar 5 years ago
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Thanks folks. A feature that is missing me thinks. I have a couple of fields that I would like to add help - kiwiblue 5 years ago
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