Help Desk Q check email once per day?

Good Afternoon,
I currently have a ticket with Dell, how ever I feel like they are stumped.  Have any of you ran into a problem where the K1000 will check email Q's once per day?  

I currently have our K1000 in a DMZ, with only firewall rules in front of it.  There are no Time of Day restriction's with these rules.  I have used our own exchange and Gmail to trouble shoot this issue.  Our k1000 only does Help Desk Queue's email once per day, a few minute after 4 A.M.  

Any ideas?  As always, thank you for the help!

0 Comments   [ + ] Show comments

Answers (0)

Be the first to answer this question

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ