How do you inventory against, deploy, and track licensing for Adobe Acrobat DC Std/Pro?
Apparently, Adobe Acrobat DC Standard and Pro use the same executable, install bits, have the same software GUID, and show up just as "Adobe Acrobat DC" in the Windows Programs & Features list. As I understand it, in order to do a Managed Installation via the K1000, you need to associate your install package to the Software Inventory entry. We have two modified packages (different serial numbers)... one for Standard, and one for Pro, but the problem is, that these show exactly the same in Software Inventory. I believe that license management is handled the same way, so I'm not sure how to have different Pro and Standard license associations. I'm not even entirely sure how to properly inventory our environment, to determine how many of each license we have available. The URL below does provide some further information from Adobe. I was really surprised not to find ANY information on this out there, as it seem like it would be a pretty common request. Any info is appreciated. Thanks!
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/identify.html#identifying-dc-installs
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I have this exact same issue. Wish there was a good solution. - dnbfsu 7 years ago
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Actually... we did end up working with one of the Dell Solution Architects (Brandon Whitman) on this, and he worked with someone else (I'm not sure who) to provide a solution. Basically, they created Custom Inventory Rules that were able to look for the swidtag file, and based off name, classified it as Pro or Standard. I'm including the code below, and making no claim to it, as we weren't the ones that came up with it internally. It did the trick though, and allowed us to at least get valid counts, and deploy the software appropriately, even though we can't use the licensing component with it. - khaslbauer 7 years ago
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Posted by:
khaslbauer
7 years ago
Worked with a Dell Solution Architect (Brandon Whitman), who along with the input from someone else, created the below custom inventory rules for our environment. Once those were in place, we could attach the appropriate installation files to each inventoried item, and deploy the Managed Installations that way.
ShellCommandTextReturn(cmd /c if exist C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag findstr "<swid:serial_number>9101" C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag > %1 && echo Adobe Acrobat DC Standard)
Custom Inventory Rule - Adobe Acrobat DC Pro:
ShellCommandTextReturn(cmd /c if exist C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag findstr "<swid:serial_number>9707" C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag > %1 && echo Adobe Acrobat DC Professional)
Comments:
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I have this same issue and just created this CI, however nothing shows in my CI Field for the devices. Anything I could be missing? - dnbfsu 7 years ago
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Nothing shows there for me either. You should be able to just go to Inventory>Software, and search for Acrobat DC, once you've had succesful inventory cycles process. You should then see the listings for "Adobe Acrobat D"C Standard" or "Adobe Acrobat DC Professional" (or whatever you named them), and a current count. From there, you can go in to also set your Supported Operating Systems, and upload your install file. - khaslbauer 7 years ago
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Found that in K1 version 7.0, the behaivor seems to ahve changed on what is counted as far as custom rules go.
We are going to try running a script first that outputs either a standard or pro .txt file, then use a CIR that looks for the existence of that rule:
bat files:
if exist C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag findstr "<swid:serial_number>9101" C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag > %1 && echo .>C:\ProgramData\regid.1986-12.com.adobe\Adobe_Acrobat_DC_Standard.txt
if exist C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag findstr "<swid:serial_number>9707" C:\ProgramData\regid.1986-12.com.adobe\regid.1986-12.com.adobe_V7{}AcrobatESR-12-Win-GM-en_US.swidtag > %1 && echo .>C:\ProgramData\regid.1986-12.com.adobe\Adobe_Acrobat_DC_Professional.txt
Custom inventory rule:
FileExists(C:\ProgramData\regid.1986-12.com.adobe\Adobe_Acrobat_DC_Professional.txt)
FileExists(C:\ProgramData\regid.1986-12.com.adobe\Adobe_Acrobat_DC_Standard.txt) - brucegoose03 6 years ago