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How to create a managed installation for Avaya One-X Agent?

Hello,

I have the Avaya One-X Agent soft phone that I am trying to push through my KACE server. It is an .exe file zipped up with the .msp file that no matter what I do will not install. I see where KACE is trying to install the software but it never actually installs the software. When I run the .exe on my computer the UAC makes me approve it, would that have anything to do with why it is not installing?

I am up for any suggestions.

Thanks :D

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Answers (1)

Posted by: jknox 9 years ago
Red Belt
0
If UAC pops up, it might need administrator rights in order to install.

You can test this by installing in a command prompt opened by PSEXEC.  This simulates Local System, which is what a managed install will use:  https://www.kace.com/en/support/resources/kb/article/How-to-mimic-running-a-script-as-Local-System-User-Scripting

If you need admin, switch to an online kscript and use the runas option.
 
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