02/17/2017 1026 views

I am trying to set up a monthly report in K1000. The report right now runs and generates the amount of tickets opened, closed and pending. I need it to do this but only for select tickets. We have a few tickets that we receive that take too long and are out of our control due to training. I am just wanting to know how to write the query to show all tickets minus the ones we call EACR's.

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  • in which field is "EACR" located?
  • Also, please post your current query.

There are no answers at this time

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