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Announcements Question


How would one go about creating an automated email based on users within a report?

11/06/2014 1859 views
Hi.

I was wondering if it were possible to send an email from KACE automatically to any user that shows up in a report. For instance if their machine is about to go out of warranty, I'd like for the user to be emailed a canned message. Anyone know how to do this, or if it's even possible?

Thanks.
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This should be possible with a Ticket rule. Take the MySQL code for the report and put it in the Select SQL box. Check the Email each recipient in the query box and type your subject and response. For the column containing email addresses you will need to put whatever column shows the users email addresses from the MySQL code. If one does not exist you can add it in yourself. If you don't know how post the query and one of us can do it.
Answered 11/06/2014 by: h2opolo25
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  • Thanks for the help h2opolo25

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