KACE Product Support Question
I seem to have broken the link between inventory and asset management
hopefully someone can help. How does the link between Inventory and Asset management work. I was under the impression that if a device was found in inventory then it would create a matching asset record.
What has to be set up in Asset Management to make this happen (e.g. does the sub category have to match)
I changed the Asset Category (e.g. for Servers to Hardware/Server). It appears that it has not been maintaining any of the asset information despite these devices being in inventory.
Can I fix this (my key reason is that in asset management i would like to relate the Servers to the software applications that are running on them.