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Software Deployment Question


ININ application packaging

02/18/2019 509 views

Hi All!


Im new to the application packaging. Im trying to package an application named Interactive Intelligence (ININ). The script that I have written was msiexec /i "application_name.msi" /qb, but I need to select the SIP Softphone option during installation and add the IC Server. May I know what parameter should I use in order to select and apply those?


Thank you very much!

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Answer Chosen by the Author

1

It looks like the SIP option is set to level 100  (enabled but not installed by default)

The server you can call from the INSTALL using the ICSERVERNAME=ICServer1 switch

msiexec /i "\\SoftwarePC\IC client installs\ICUserApps_32bit_2015_R1.msi" /l*vx"C:\temp\ICUserApps_32bit_2015_R1.log" ICSERVERNAME=ICServer1/qn

You will need to create a transform to set both properties

https://help.genesys.com/cic/mergedprojects/wh_tr/desktop/pdfs/group_policy_deployment_tr.pdf


https://help.genesys.com/cic/mergedprojects/wh_tr/mergedProjects/wh_tr_group_policy/desktop/create_a_transform.htm


Answered 02/19/2019 by: SMal.tmcc
Red Belt

  • Thank you very much! Done creating the package with you help :)

All Answers

1

The simplest route would be to perform an installation with logging. The log file lists the property name/value pairs at its foot. 

The slightly more complex route would be to load the MSI into InstEdit (Google it...), bring up the dialog which contains the edit controls where those details are entered and browse the control text to find the properties connected with the controls.

Before any of that, though, get some background to Windows Installer first. Once you understand the fundamentals, packaging will be somewhat easier. Google for Phil Wilson's 'The Definitive Guide to Windows Installer' and the similarly-named but slightly harder to find these days  - at least the free PDF, that is - 'The Definitive Guide to Windows Installer for System Administrators'.

Answered 02/19/2019 by: anonymous_9363
Red Belt

  • Thank you sir for you help :)
 
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