KACE Product Support Question
Is it possible to not send a new comment email to the cc'd person that just commented?
10/19/2017 518 views
Is there an option within KACE so that it doesn't send an email to the person who recently submitted a comment? A user who frequently gets KACE tickets emailed to them explains that they'll "go into the ticket and comment or ask questions, but then that's followed up with another KACE email to [their] inbox that doesn't serve a purpose for [them], the commenter."