/build/static/layout/Breadcrumb_cap_w.png

Is there a way to add "Set Catergory To>" to the action items in Service Desk Queue?

I am trying to see if there is a way to add on option for "Set Catergory To>" under Choose Action in the Service Desk.  Is this a set field or is there a way to modify?

Thanks!

Julie

Server version:  6.4.119800  

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Answers (1)

Posted by: Druis 8 years ago
Third Degree Green Belt
0
Right now there is no way to customize that menu. Not a bad idea though. Maybe submit it as a suggestion for future release.

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