KACE Product Support Question

Is there a way to create a smart label based on system services that are running?

10/22/2014 6321 views
I have a production network of about 600 machines and I'm wondering if there's a way to create a smart label based on if a system service is running or not. I'd like to label all machines that have 'wuauserv' (Windows Update) started/running so i can target my disable script, since we get updates from the K1000 instead.

So far, all I've found is a static list under Inventory>Services>'wuauserv' and that does not seem to be dynamic/smart. Creating a smart label under Inventory>Devices does not give me the criteria needed to create such a label.

Thanks in advance!
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Community Chosen Answer

you can create a custom software inventory to read the status of the registry key for this service and create a label for the CSI and then use a kscript to change that key to disabled if it is started.


Then use that label for a kscript to enforce this regisitry setting.

Windows Registry Editor Version 5.00


Answered 10/23/2014 by: SMal.tmcc
Red Belt

  • Thanks for the tip! I now have a software smart label 'CIR-Wuauserv enabled'. However, you can't deploy scripts to software labels, and I can't get that label to associate with actual devices, so how would i get it targeted?
    • delete that and look at the other answer to create a working label.

All Answers

open the cir you created and copy  the name of the title into memory


click on devices and then over on the right click on smart label.  the screen will expand

now choose "software title" under software
paste  the title in the box and put the name of what you want the label to be called in choose label and click on create.  it will tell you the label was created.

Answered 10/23/2014 by: SMal.tmcc
Red Belt

  • after that you can go to home - labels - label management and you will see it there
Answered 12/12/2014 by: jamie_kace
Second Degree Brown Belt

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