Is there a way to limit ticket assigners by label?
I need to find a way to restrict who can assign tickets other than by ticket owner. Right now all my ticket owners have the ability to reassign tickers assigned to them. I do not want every ticket owner to have this ability.
Does anyone know of a way to restrict this?
Thanks.
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Posted by:
h2opolo25
9 years ago
Unfortunately KACE does not have that finite of access controls. If someone is an owner of a queue then they have all the permissions that go along with it. Maybe they'll implement granular security in the future. You can check uservoice for that feature request or create your own...
https://kace.uservoice.com/forums/82699-k1000
