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KACE Product Support Question


Issues with swap space

11/08/2017 1707 views
Hi everyone

Since we updated to KACE 7.1 (and then 7.2) our KACE VM keeps on getting slower and crashing once in a while. We get a lot of "swap_pager_getswapspace([X]): fails" errors and when it fails entirely we get a couple of "swap_pager: out of swap space".

Heres an image fof the whole phenomenon before crashing:
I1sSSL.png

We were running the VM on 4GB of RAM and I recently upgraded it to 8GB.

Any guess what might be the issue?


Edit: We are managing roughly 150 devices with our K1000
Answer Summary:
https://support.quest.com/kb/177710 Do a backup of your appliance (download the backup files) Setup a new one and restore the backup.
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1
yes, you are using an old appliance which had very small swap space and the latest versions need more of it.
See here: https://support.quest.com/kb/177710
Do a backup of your appliance (download the backup files)
Setup a new one and restore the backup.

Answered 11/08/2017 by: Nico_K
Red Belt

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0
Thank you for answering my question so quickly!
Well... I wish there was a simpler solution but in that case I'll be busy for a moment ;-)
Answered 11/09/2017 by: ystauffer
Yellow Belt

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