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K1000 not installing patches needed after 1st reboot

K1K Version: 10.0.290

Clients: Windows 10 and Server 2012r2

Schedule set to Deploy only per Quest's instruction. Detect runs every night

I deployed updates to a group of four 2012r2 servers today and some patches installed, but a few were NOT PATCHED. I made a dup of that schedule. After they "force rebooted" from the 1st run, I ran the dup on the 3 servers that missed some patches. Note that the 4th server did receive all the patches including those that were missed by the other 3 servers. 

The 3 servers received the missing patches on the second run. I don't know when this started, but the K1000 used to complete patching after reboots.

How can I get our K1000 to continue patching after client reboots? We do have it set to force reboot.


Thanks


1 Comment   [ + ] Show comment
  • I feel like I'm having the same issue. Although I was under the impression that you had to have detect and deploy to have it continuously deploy/reboot until it was completed. - omorganx 4 years ago

Answers (1)

Posted by: Nico_K 4 years ago
Red Belt
1
If the systems have a deploy only the deployment ends wit the first reboot.
After a new detect and a new deploy the next batch of patches will be deployed.
If you have outdated systems which need multiple reboots you can run a detect + deploy. This will start a new detect after the reboot followed by a deploy until done.

Regarding your issue: it is possible, that Nr 4 already had the patch which needed the reboot.
But this will be seen in the logs what really happened.
Support can help you reviewing the logs.

Comments:
  • This makes sense and is why I asked support about it last month. Support told me to use only "Deploy" about a year ago after we had been using Detect/Deploy for years. I questioned it last month and they confirmed that "Deploy" only is the recommended method for patching. Never sat right with me.

    Thank Nico. As always, much appreciated. - murbot 4 years ago
    • Well, Deploy only _IS_ the best choice because it is clear and structured and runs shorter.
      It has a few flaws but is the by default the best choice.
      A D+D task (I use one for newly deployed machines only) can run for a long time (had it with a W7 device which deployed longer than the "new machine" life, which was disturbing ;) - Nico_K 4 years ago

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