Systems Management Question

"K1000 - Updated Patches Available" email no longer happening

04/08/2014 5111 views

My K1000 used to send an email to me when it downloaded the newest set of patches so I could then review and approve them.

It's stopped doing that.  Where's the setting for that?

Answer Summary:
2 Comments   [ + ] Show comments


  • There was no setting. It was done automatically in the back end, just like all the Charlie Root emails. you get.

    If it has stopped you should get support to see if the mail is in queue. Mine were in queue and a week later they all came in.
  • idean, could I ask why you are individually reviewing and approving patches? I'd be happy to suggest a better way to control patching.

Community Chosen Answer


It pulls from the Administrator Email in Settings > Control Panel > General Settings. Do you get your daily Charlie Root emails?

Answered 04/08/2014 by: jegolf
Red Belt

  • Thanks! Yes, I quit getting those, too, I just hadn't realized. It turns out the address it was sending to needed to be updated.

All Answers


I am not sure if this is what you're looking for. However, under Reporting > Email Alerts we had an alert setup and scheduled. Potentially after the update, the alerts were not being emailed. After opening the alert, modifying the details and re-saving the issue seems to be resolved. I believe the update may have modified something unexpected. Our box seems to not function as before, when it comes to a couple of features. Will post questions and solutions as discovered.  

Answered 04/08/2014 by: IT-Coop
White Belt

  • For me its working without setting any extra email alerts...
    I think that only matters setting correctly network options for email in K1000 so it can automatically send notifications about patches and daily Charlie Root emails...
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