k1100 6.0 with windows 8.1 deployment issue

Unable to deploy to 8.1... here is my log:


  [04/29/14 01:32:22 PM] Executing Windows platform provisioning. 

  [04/29/14 01:32:22 PM] Probing tcp ports for accessibility. 

  [04/29/14 01:32:22 PM] Port 139 [netbios-ssn] open 

  [04/29/14 01:32:22 PM] Port 445 [microsoft-ds] open 


  [04/29/14 01:32:39 PM] Executing remote communications:

      Initializing RPC

      Connecting to ADMIN$

      Copying service file

      Disconnecting ADMIN$

      Connecting to IPC$


      Opening pipe to service

      Sending commands

      Sending login credentials

      Begin agent_msi_provision.bat processing.

      Detected 64-bit platform.

      Executing MSI installer.


      C:\windows\TEMP>start /wait msiexec.exe /qn /l*v C:\windows\TEMP\ampmsi.log /i \\\client\agent_provisioning\windows_platform\ampagent-6.0.1079-x86.msi HOST=kbox01.deltahealthtech.com


      C:\windows\TEMP>echo off

      MSI Info: [ERROR_INSTALL_FAILURE] A fatal error occurred during installation.

      K1000 Agent is not installed.

      AMP is not connected.

      ERROR: The system was unable to find the specified registry key or value.

      KUID value not written by MSI installer.

      End agent_msi_provision.bat processing.

      Removing service (Exit code: 0)

      Connecting to ADMIN$

      Deleting service file

      Disconnecting ADMIN$


  [04/29/14 01:32:39 PM] End of remote communications. 

  [04/29/14 01:32:39 PM] End provisioning run.

4 Comments   [ + ] Show comments
  • Hello rsm11, a reminder to please ensure that you have the above reported via a support ticket at RC60@kace.com so we can validate / troubleshoot the issue. Thanks for participating in our 6.0 Release Candidate! - Carl_Lytikainen 7 years ago
  • I am running into similar issue but with not just Windows 8 but also on Windows 7. I kept getting Access Denied after it attempt to excute the MSI Installer. Unfortunately, I had to open a ticket and currently waiting to hear back from a KACE Tech.

    I've noticed Kace would upgrade existing systems that are on 5.5 to 6.0 without any issue. The problem is only occurring to a new install of the agent.

    On one of the system I uninstalled the agent, and attempted to push the agent. It failed. Manually installation will work. Pushing was working perfectly fine when we were on version 5.5. I have already tried disabling UAC, disabling Windows Firewall, and rebooting the system as well as KACE appliance.

    Nothing changed in our environment that I am aware of. Again, this occurred after we upgraded to version 6.0.

    I am still searching around for answers as I wait for the call back from KACE.

    If anyone has a possible fix. Please help! - ttruong 7 years ago
  • I have the EXACT same issue on Win8.1 and Win7 workstations. Really surprised you havent got any resolution posted on this topic since you posted over a month ago. I too have a ticket open and will update once they get me the answer - which will be GP related no doubt. Not everyone has systems sitting out there will full admin rights open to the world! - choworth 7 years ago
  • I have the same issue here with 6.2 - kelleyplumos 6 years ago

Answers (0)

Be the first to answer this question

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ