KACE Product Support Question

K2000 Media Manager will not install, gives .net 4.0 error

03/18/2013 3137 views

If you are having issues with Media Manager installing, first check to make sure you have the .Net 4.0 FULL install.  

If the .msi still will not install, open the .msi kmediamanager in Orca, under "LaunchCondition" drop the only row listed.  Condition: Installed or MINFRAMEWORK <> ""  Description: To Continue please insatll (sic) .Net 4.0 or above. 

Our K2000 is on 3.5.76460

The Media Manager would not install on 3 different Windows 7 boxes for me, until I made this change.  Hopefully this helps someone else out.  

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You might want to post this in a blog instead of a question.


Answered 03/19/2013 by: dugullett
Red Belt

  • Done, thank you for the suggestion.
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