KACE Product Support Question

K2000 Post-Install Task with Flash for IE fails - Windows 10

01/13/2016 1835 views

I've searched Google and researched the error messages and I still can't seem to find a solution for this. According to the documentation, i have:

msiexec /i install_flash_player_20_active_x.msi /qn

and I get return code 1603.

Any ideas?
3 Comments   [ + ] Show comments


  • Does any of this apply?: https://support.microsoft.com/en-us/kb/834484
    • Thanks. Not really because this works just fine in Windows 7 using the same command line; just not in Windows 10.
  • Can I ask what operating system you're attempting to deploy on please?
    • Windows 10. My apologies. I should have put that in the post.
      • What happens when you run the msi manually on the machine without /qn? e.g. msiexec /i install_flash_player_20_active_x.msi

        I know that I can't install the active_x (for ie) in windows 8.1 because it comes in by windows update and I was getting a similar error message when I did mine but can the plugin version of flash for other browsers, might it be the same thing here?
  • in the command line, add the logging switch...

    msiexec /i install_flash_player_20_active_x.msi /qn /L*vx c:\Temp\install.log

    Then you can see where the error is occurring, if your not sure, then post the log (zipped)

All Answers

I don't believe you can use the .msi or .exe's supplied by Adobe to update IE on Windows 8.1 or 10. Since they are included in Windows Update, you can however download the .msu files and create a post install task to update flash player.

I download the latest flash updates for IE/Edge from the Windows Update Catalog (search on "internet flash"):


Your script would look something like this:

wusa "AMD64-all-windows8.1-kb3132372-x64.msu" /quiet /norestart
Answered 01/15/2016 by: tdickert
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