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Kace Agent 9.0.167 is not updating inventory.

Hi,


We have some problems with our server agent side. The server is not getting the last inventory. Force inventory is working but last inventory that is set for 2 hours is not working. Kace support does not know how this can be happen :)


Hope some of you can support me with this. We are running the latest server version : 9.0.270

and agent version 9.0.167 on Windows 10 Enterprise.


5 Comments   [ + ] Show comments
  • What do you mean by "Force inventory is working but last inventory that is set for 2 hours is not working" - AbhayR 5 years ago
  • Try running amptools -clearcache on the clients which are not updating their inventory. - flip1001 5 years ago
  • More importantly what do you mean "Kace support does not know how this can be happen" sit on them until they work it out.....its kinda their job!!! ;o) - Hobbsy 5 years ago
  • Have you checked the Agent Task Queues in troubleshooting? Maybe something stuck. - paulfaz 5 years ago
  • Check the "Inventory Frequency" file located in Program data. - dazman 5 years ago

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