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KACE Product Support Question


KACE Agent Failed to Inventory - WMI Failed , No Such Interface

02/27/2014 4505 views

WMI Calls are failing with 0x80004002, No Such Interface. Lumension is unable to inventory the machine and catalog updates.

Have tried resetting the WMI Repository, re-registered ole32 and oleaut32, winmgmt /salaverepository, winmgmt /resetrepository.

 

Snip from WMIDIAG LOG:

.1986 17:32:15 (1) !! ERROR: WMI MONIKER CONNECTION errors occured for the following namespaces: .......................................... 1 ERROR(S)!
.1987 17:32:15 (0) ** - Root, 0x1AE - Class doesn't support Automation

.1989 17:32:15 (1) !! ERROR: WMI CONNECTION errors occured for the following namespaces: .................................................. 16 ERROR(S)!
.1990 17:32:15 (0) ** - Root, 0x80004002 - No such interface supported.
.1991 17:32:15 (0) ** - Root, 0x80004002 - No such interface supported.
.1992 17:32:15 (0) ** - Root/subscription, 0x80004002 - No such interface supported.
.1993 17:32:15 (0) ** - Root/DEFAULT, 0x80004002 - No such interface supported.
.1994 17:32:15 (0) ** - Root/CIMV2, 0x80004002 - No such interface supported.
.1995 17:32:15 (0) ** - Root/CIMV2/Security, 0x80004002 - No such interface supported.
.1996 17:32:15 (0) ** - Root/CIMV2/Applications, 0x80004002 - No such interface supported.
.1997 17:32:15 (0) ** - Root/nap, 0x80004002 - No such interface supported.
.1998 17:32:15 (0) ** - Root/SECURITY, 0x80004002 - No such interface supported.
.1999 17:32:15 (0) ** - Root/WMI, 0x80004002 - No such interface supported.
.2000 17:32:15 (0) ** - Root/directory, 0x80004002 - No such interface supported.
.2001 17:32:15 (0) ** - Root/directory/LDAP, 0x80004002 - No such interface supported.
.2002 17:32:15 (0) ** - Root/SecurityCenter, 0x80004002 - No such interface supported.
.2003 17:32:15 (0) ** - Root/Microsoft, 0x80004002 - No such interface supported.
.2004 17:32:15 (0) ** - Root/Microsoft/HomeNet, 0x80004002 - No such interface supported.
.2005 17:32:15 (0) ** - Root/aspnet, 0x80004002 - No such interface supported.

2 Comments   [ + ] Show comments

Comments

  • Check this article:

    K-Apps: Creating program flows by combining elements: WMI Auto Repair

    http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL114705
    • Thank you for the script. I have created the KSCRIPT on the Kace appliance. However, the wmi-diag script does not provide for a means to fix the problem that I know of? It just reports that it found problems.
  • Still unable to query these machines. We have a handful of them that just simply will not work with WMI requests.

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